Understanding the Client - Architect - Contractor Relationship

A successful, efficient project considers the client's needs, well-being, and budget. The Client, The Architect, and the Contractor have very specific and necessary roles:

• The Client/Owner– has specific goals, expectations and a budget that is in alignment with these goals and expectations.
• The Architect – must guide the Client, propose reasonable, sustainable design solutions, and provide accurate, detailed drawings. These must meet the Client's requirements as well as applicable building codes and zoning criteria. The finalized construction documents will become the Client’s contract with the Contractor.
• The Contractor – must be a responsible craftsman with expertise and the experience necessary to manage the trades and to build the project as designed and documented.

As with a three-legged stool, each of the three parties must work together in concert. They must maintain open dialogue and be able to troubleshoot as a team in order to respond to unforeseen issues or client-initiated changes. Limiting or eliminating any of these components will leave the client with a compromised solution.

Ultimately, the Client, or Owner, has two contracts: one is between the Owner and the Architect and the other is between the Owner and the Contractor. The Architect works for the Owner during the Construction Phase to observe that the Construction Documents are  interpreted correctly.  The Architect advocates for the Owner. Beware of the Contractor that does not want an Architect involved. Remember, the Architect works for the Owner to see that the investment in the Contract Documents--also known as Drawings and Specifications--is realized. This "three-legged stool" model also creates checks and balances that have been the successful precedence for many of the projects Clawson Architects has completed.  

Ten things a GREAT Contractor will Say/Do.

1. "Joe"  here will be the Superintendent on your job.  He will be here every day at 8am.  Here is my phone number and his phone number should you have any questions or concerns.
2. Here are the copies of  licenses and insurance certificates for all the people that will be working on your house.
3. I have prepared a detailed schedule to mitigate delays and manage the team's expectations.
4. I would like to have weekly Team Meetings to review progress we have made, next steps, and any changes to the scope, budgets, shop drawings created for custom work, and schedules.
5. Let's refer to the Construction Documents.
6. Let's ask the Architect what the design intent is before we go changing things.
7. While it may appear that the Structural Engineer has over-designed this, I am sure they have researched the code and done the calculations to ensure the integrity of your house. I will call the Architect and Engineer to review alternatives that achieve the same goals but may result in a cost savings to you. 
8. I have prepared an analysis that outlines the associated costs/savings you will incur for the changes discussed. Additionally, I have prepared the Change Orders with the associated costs/savings for the approved scope changes (resulting from unforeseen conditions or client requests) for the Team's review and approval.
9. I have protected the areas that we are not going to be working in.
10. I look forward to working together with this Team.

Engaging the Contractor can occur at different times.  The interactions discussed above take part during the Construction Administration/Observation Phase. To learn more about how to work with an Architect and the different phases of a project, visit Clawson Architects web site.